成都網(wǎng)站設(shè)計公司創(chuàng)新互聯(lián)整合網(wǎng)絡(luò)營銷國人在線專家認(rèn)為，企業(yè)網(wǎng)站建設(shè)好后,僅僅只是企業(yè)應(yīng)用互聯(lián)網(wǎng)的開始。要真正得到收效,很大一部分工作是在后面的網(wǎng)站推廣、網(wǎng)絡(luò)營銷以及對客戶的網(wǎng)絡(luò)應(yīng)用知識的培訓(xùn)上。
Beijing website design company luxuries Chinese network marketing people online expert thinks, enterprise website construction, only the enterprise application Internet start. To really get the effect, a large part of the work is at the back of the website promotion, marketing network and customer network application knowledge training.
網(wǎng)站建設(shè)完成以后，還需要一個完善的售后服務(wù)體系，網(wǎng)站建設(shè)和網(wǎng)絡(luò)營銷是一個持續(xù)的工作,因此售后服務(wù)非常重要。今天我們來系統(tǒng)的說明一下網(wǎng)站建設(shè)售后服務(wù)都包括哪些方面：
Website construction completed, also need a perfect after sale service system, website construction and network marketing is a continuous work, so the after sale service is very important. Today we explain the customer service system of website construction services which include:
一、域名維護(Domain maintenance)
域名一般很少出問題，但不排除出現(xiàn)問題的可能性(就連百度的域名也曾在2010年就出現(xiàn)過故障)，所以說域名維護還是有必要的，域名維護主要指當(dāng)域名出現(xiàn)故障時要及時提供備用解決方案，讓網(wǎng)站能夠臨時正常訪問，另外要盡快解決域名故障，恢復(fù)域名的正常使用和訪問。
The domain name is rarely a problem, but not eliminate problems ( even the possibility of Baidu domain had appeared in 2010, so that a fault ) domain maintenance is necessary, when the domain name domain name maintenance mainly refers to the failure to timely provide a backup solution, let a website to temporary normal access, in addition to as soon as possible domain name server domain name domain fault, restore normal use and access.
二、空間維護(Space maintenance)
空間維護是網(wǎng)站售后服務(wù)的重點，目前還沒有任何一家互聯(lián)網(wǎng)公司提供空間服務(wù)在一年內(nèi)不出現(xiàn)任何問題，網(wǎng)絡(luò)的具有一定的不穩(wěn)定性是公認(rèn)的，除了黑客攻擊外，諸如電信機房網(wǎng)絡(luò)線路故障、電腦系統(tǒng)軟件故障、電腦硬件(如硬盤損害)等，另外還有一些政策原因，例如在2009年之前，網(wǎng)站備案與備案完全屬于自愿，不影響任何使用。但在2009年下半年，國家互聯(lián)網(wǎng)信息管理中心(CNNIC)突然嚴(yán)打未備案的網(wǎng)站，國內(nèi)被關(guān)閉的網(wǎng)站比比皆是，先不說小型企業(yè)網(wǎng)站，大型網(wǎng)站都曾被強制性關(guān)閉。
Space maintenance is the site of after sale service point, there is no a Internet Co providing space service in one year without any problems, the network has certain instability is recognized, in addition to hacker attacks, such as room of telecommunication network fault, computer software malfunction, computer hardware (such as a hard disk damage )., in addition to a number of policy reasons, for example, before 2009, the website and record entirely voluntary, does not affect any use. But in the second half of 2009, the national Internet Information Management Center ( CNNIC ) sudden strike without the filing of the site, the site was closed meet the eye everywhere, do not say first small business website, large sites have been forced off.
而且，成都網(wǎng)站建設(shè)公司發(fā)現(xiàn)自2009年底一直到現(xiàn)在，國家備案政策不斷的在改變，起初是必須提交資料(真假并不審核，只要有備案號就可以);然后發(fā)展到必須快遞公司營業(yè)執(zhí)照或負(fù)責(zé)人身份證件;后來又發(fā)展到電話審核，如果發(fā)現(xiàn)備案信息資料不真實甚至電話不能撥通(也行正趕上手機沒電或不方便接聽電話)，那么對不起，備案取消，網(wǎng)站關(guān)閉;最近幾天(2011年3月)部分地區(qū)有文件下達(dá)，備案需要按手印。
Moreover, Beijing website construction company found since the end of 2009 until now, national record policy has been changing, first must submit information ( and not audit, as long as there is a record number can ); and then progress to must courier company business license or responsible person identity documents; and later development to a telephone audit, if found the record information is not true or not dial telephone ( mobile phone line was caught without electricity or not convenient to answer the call ), so sorry, for cancellation, the site closed; in recent days ( 2011 March) in some parts of documents issued, according to the fingerprint filing.
眾多不可控因素，使得網(wǎng)站不太可能365天每天正常，那么網(wǎng)站被關(guān)閉后，還有沒有什么辦法可以讓網(wǎng)站“死里逃生”呢?答案是有的。解決方法如下：
Many uncontrollable factors, makes the site is unlikely to 365 days is normal, then the site was closed, there is no way to make the website " take escape from death "? The answer is yes. Solution methods are as follows:
方法1、如果您的網(wǎng)站是.COM/.NET/ORG等類的域名，則可以購買國外的網(wǎng)站空間(可能要花點銀子，我公司客戶可以免費享受這項服務(wù))，把網(wǎng)站數(shù)據(jù)放到國外網(wǎng)站空間上，網(wǎng)站即可正常訪問;然后還有及時的解決域名備案(網(wǎng)站空間備案)的問題;找到備案被取消的原因，第一時間解決。
Method 1, if your site is .COM/.NET/ORG kind of domain name, you can buy foreign website space ( may have to spend some money, our customers can enjoy free access to this service ), the website data on foreign website space, website can normally access; and then there is the timely resolution of the domain name record ( web space record the problem of finding ); the record was cancelled, the first time to solve.
方法2、如果不巧您是域名是.CN的域名，可能就無法使用方法1的方式來解決，有時CN域名被取消備案可能域名就無法解析使用了(有的還可以正常解析)。這樣只能重新購買新的域名，購買新的國外網(wǎng)站空間，然后按照方法1來解決。
Method 2, if unfortunately you are the domain name is.CN domain name, may not be able to use 1 way, sometimes CN domain was to cancel the filing may domain cannot parse ( some can also use normal analysis). This can only buy new domain, the purchase of new foreign website space, and then in accordance with the 1 methods to solve.
三、網(wǎng)站系統(tǒng)維護(Web site system maintenance)
網(wǎng)站系統(tǒng)維護主要是當(dāng)網(wǎng)站被誤操作(如誤刪除)時，如何恢復(fù)到正常狀態(tài);以及有些地方可能隨著企業(yè)的發(fā)展需要局部地方小修改一下，這一點不同的網(wǎng)站建設(shè)公司有不同的服務(wù)標(biāo)準(zhǔn)。
Website system maintenance is mainly when the site was mistaken operation ( such as deleted ), how to return to a normal state; and in some places may with the development of enterprises need local small local change, a different site construction companies have different service standard.
本文發(fā)布于創(chuàng)新互聯(lián)UEO營銷型網(wǎng)站建設(shè)公司http://www.rwnh.cn/